FAQ
Welcome to the Little Manta FAQ Page
Weโre here to answer your questions and ensure you have the best shopping experience possible.
If you need further assistance, feel free to contact us anytime, our team is happy to help.
Question 1: How long will it take to receive my order?
Answer:
Here are our estimated delivery timelines:
- Handling time: 1โ2 business days
- Transit time: 6โ8 business days
- Estimated delivery: 7โ10 business days total
For more details, please refer to our Shipping Policy.
Question 2: Do you offer free shipping?
Answer:
Yes! We offer free shipping on all orders within the United States, with no minimum purchase required.
Question 3: Where is Little Manta located?
Answer:
Little Manta is a U.S.-based brand headquartered in Seattle, Washington.
We currently ship within the United States only.
Question 4: What if I receive a defective or damaged product?
Answer:
If you receive a defective, damaged, or incorrect item, we will replace it at no cost to you.
Please contact us within 30 days of receiving your order.
For more information, please see our Return Policy.
Question 5: Can I cancel my order after itโs placed?
Answer:
Yes. We offer a 24-hour cancellation window.
Please contact us as soon as possible if you need to cancel your order.
Question 6: What is your return policy?
Answer:
We offer a 30-day easy return process.
For full details, please visit our Return Policy page.
Question 7: When will I receive my refund after returning a product?
Answer:
Once we receive and inspect your return, refunds are typically processed within 7 business days.
The exact timing may vary depending on your bank or payment provider.
Please refer to our Return Policy for complete details.
Question 8: Do you offer any warranties or guarantees on your products?
Answer:
Yes. We offer a 30-day warranty on all purchases to ensure your peace of mind.
For full details, please see our Return Policy.
Question 9: How can I contact customer support?
Answer:
You can reach our support team by:
- Emailing team@littlemanta.com
- Visiting our Contact Us page
We aim to respond within 1โ2 business days.
Question 10: Do you ship internationally?
Answer:
No. At this time, we ship exclusively within the United States.
Question 11: Do you have a physical store location I can visit?
Answer:
No. Little Manta is an online-only store.
This allows us to offer better prices and a wider selection of products.
Question 12: Can I place a bulk order for my business or organization?
Answer:
Yes, we accept bulk orders.
Please contact our customer support team for more information and pricing details.
Question 13: How do I exchange a product?
Answer:
For exchange requests, please refer to our Return Policy or contact our support team for personalized assistance.
Question 14: How can I track my order?
Answer:
Once your order ships, youโll receive a tracking number via email.
You can also track your order anytime through our Order Tracking page.
Contact Information
Store Name: Little Manta
Address: 2121 6th Ave, Seattle, Washington, 98121, United States
๐ง Email: team@littlemanta.com
๐ Phone: +12069729432
Customer Service Hours
Monday โ Friday
9:00 AM โ 5:00 PM (PST)
We aim to respond to all inquiries within 1โ2 business days.